Track my delivery
To track your order, you log in to your customer area, all your orders are listed there.
If, when ordering, you did not create a customer account and continued as a visitor, you can create an account using the address provided for your order, and the latter will appear in your new account.
What delivery methods are offered to me?
For delivery in mainland France , you can choose home delivery via Colis Privé (normal delivery), Chronopost (express delivery) or Mondial Relay.
For the Euro zone, as well as the United Kingdom and Switzerland , via Colissimo (normal delivery), DHL (express delivery) or Monial Relay.
For the rest of the world , we offer delivery via DHL (express delivery).
What are the shipping fees ?
Delivery costs vary depending on the amount of your order, the carrier selected, and the destination of your package. Delivery is free from 90€ of purchase via Mondial Relay, in mainland France . Otherwise :
For mainland France, €4 for Mondial Relay delivery, €6 for normal home delivery, €10 for express delivery.
For the Euro zone, the United Kingdom and Switzerland, €6 for Mondial Relay delivery, €10 for normal home delivery and €20 for express delivery.
For the rest of the world, 20€ with Express delivery
What are the delivery times ?
For normal or Mondiale Relay delivery , your package will be shipped within 48 hours.
For Express delivery , it will be shipped within 24 hours in mainland France, in the Euro zone and in the United Kingdom and Switzerland. For worldwide delivery, shipping will be made within 48 hours.
Can I have it delivered abroad?
Yes, we deliver to all countries in the world! Find information relating to delivery times and costs above, at the level of the questions concerned.